Home Frequently asked questions
Frequently asked questions
What our customers usually ask. If you can't find the answer here, call us – +36 70 422 5834 – and we'll tell you.
What is the delivery lead time?
We keep a large permanent stock of M5, M10, M20 and M30 crates, so these can usually be delivered within 1–2 days. For larger quantities or versions not held in stock we state the production time precisely when we quote.
Is there a minimum order quantity?
No. We are happy to sell even a single piece, which you can collect at our site in Zákányszék. For delivery we look at the quantity and the address together, and the quantity discount applies from larger quantities.
How do I get a discounted price?
The prices are banded according to quantity. Tell us the product and the quantity and we send the price that applies to you – within 2 working hours. For a full-truck quantity and for continuous demand we give an even better price, for which we prepare a personal quote.
What does a framework agreement mean?
It means you don't have to buy a truckload at once to get a truckload price. Under a framework agreement the annual quantity decides the price, not how much you call off at once. We hold the unit price for 12 months, we store the stock, and you call off when you need it.
What material are the crates made of?
Our crates are made of thermoplastic, by injection moulding, in our own plant in Zákányszék; the containers we supply from a supplier. As standard we manufacture from reground (recycled) material – this is part of how we can hold our prices. For a different material we quote on individual request.
Crate or box – what is the difference?
In practice they mean the same thing: plastic crate and plastic box are two words used for the same product. Our M series is an open, stackable crate with a 600 × 400 mm base size. If you need a closed-wall, larger container, you will find it among our containers.
Can the crates be stacked on top of each other?
Yes. Because of the standard 600 × 400 mm base size they can be stacked on a pallet without slipping, and the rim design keeps them in place. The stacked load capacity is given in the technical data on every product page.
Can it be ordered in a custom colour?
For larger quantities, yes. We give information about the quantity required for this and about the lead time when we quote.
How much does delivery cost?
We calculate the freight charge individually, because it depends on the route and the quantity of the load. We deliberately do not give an automatic estimate: a bad estimate does more harm than good. The delivery charge is itemised in the quote.
Do you deliver with your own vehicles?
Yes, we deliver with our own trucks throughout Hungary. We set off from Zákányszék, near Szeged, so we can move to the Southern Great Plain even on the same day. We don't have to look for a haulier for your order, which is why we can keep the deadline even when freight capacity is tight on the market.
How do I have to pay?
By bank transfer. For the first order payment in advance, for further orders according to the contract between us. With framework-agreement customers we also set out the payment terms in the contract.
Do you buy used crates?
Yes, we buy up used crates. Call us and we'll discuss it.
Why is it worth buying directly from the manufacturer?
Because there is no trader in between. We sell our products directly, without reseller partners – that is why we can keep the price competitive, and why you don't have to wait for a supply chain when you need crates quickly.
Who do I speak to if I have a question?
Directly with the managing director, on a direct phone number: +36 70 422 5834. There is no call centre and no queue number. We answer quote requests within 2 working hours.
Tell us the quantity and the delivery address and within 2 working hours we send a complete quote, freight included.